Poste Italiane (Italian Post)
Must-SeeReliable for small-medium packages. "Pacco Ordinario Internazionale" is the cheapest option. Track online. Allow 7-14 days EU, 14-30 days worldwide.
DHL/FedEx/UPS
Must-SeeFor valuable items — faster (3-5 days), insured, tracked. DHL has the best Italian coverage. Ask shops to arrange — many have accounts.
Producer shipping (wine/food)
Must-SeeMany Italian producers ship internationally — especially wine estates and gourmet food shops. They handle customs paperwork. Ask at the point of purchase.
Customs & duties
Must-SeeEU residents: no duties within the EU. US/UK/Australia: duty-free up to a threshold (US: $800, UK: £390). Wine, olive oil, and cheese are generally allowed. Check your country's customs site before buying large quantities.
Tax-free shopping (non-EU residents)
Must-SeeNon-EU residents can claim VAT refund on purchases over €154.94 at participating stores. Get the Tax Free form stamped at the airport customs desk before checking in. Refund via Global Blue or Planet.
Bottom line
For small items, Italian Post is cheap and reliable. For wine, use producer shipping. For high-value items, use DHL. Always get tax-free forms stamped at the airport.